Lieu : Bruxelles
Département : Umedia support
Contrat : Freelance

28 février 2017

Founded in 2010, the studio Umedia VFX employs over 120 creative staff that bring their expertise to an average of 40 feature films and TV series per year.

Located in Brussels and Paris, Umedia VFX brings directors solutions to their artistic needs, all while respecting production constraints. We are specialized in visual effects and we offer complete services from budgeting, previz, design, to set supervision and 2D & 3D effects.

Umedia VFX is part of Umedia, a vertically integrated international film group; combining the activities of development, production, financing and visual effects. For more information visit:

Technical aspects

  • Installing and configuring computer hardware operating systems and applications: – following procedural documentation – report and escalation any issue
  • Talking to staff or free-lance through a series of actions, either face to face or over numeric solution to help setup systems or resolve issues
  • Troubleshooting system and network problems; diagnosing and solving hardware or software faults – Replacing parts as required – Written instructions to repair a fault or set up a software – Escalation any issue to third parties if unsolved
  • Providing efficient helpdesk and support – Prioritizing and managing many open cases at one time – Working continuously on a task until completion – Escalation any issue to third parties if appropriate – Logging all employee queries
  • Updating of the work stations system
  • Rewriting of IPtables rules
  • Samba 3 to Samba 4 migration

Quality control

  • Updating self-help and internal IT documents
  • Keep IT inventory up to date
  • Keep support software database up to date
  • Redirect any query on infrastructure, upgrades or policies to IT manager
  • Report any environment risk to manager

Hours, environment and industry 

  • Be respectfully of planning
  • Some interventions will be done before or after employee oncoming –
  • To limit a project downtime, a week-end will be used to major work
  • Respect policies and process
  • Keep the NODAL and IT controlled room clean and safe
  • Assist higher level technician to performing specifics jobs duties

R&D, IT projects

  • Working in the tight project specifications
  • Respect timetables
  • Preparing reports, manuals and other documentation on the status and operation

Your profile

You are reliable and deliver your work on time. You are proactive and have a team spirit. You are rigorous and pay close attention to detail. You speak very good English and French. Knowledge of Linux is essential for this post (CentOS, Red Hat and Debian).

Please follow the instructions on our website or send us your CV and reel including a detailed breakdown to